Viewing 15 posts - 1 through 15 (of 28 total)
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    • #9892
      MyPrevost
      Keymaster

      We lost our 50 amp service yesterday and are currently running on 30 amps for half of the electrical box. The 24-volt charger for the chassis batteries keeps tripping the breaker. I’ve unplugged the charger, but now our chassis batteries are too low to start the bus.

      I’m reaching out for help—does anyone with a Country Coach know what might be causing this issue? I troubleshot the shore power with JohnW, and we confirmed that the box isn’t the problem. The 50/30 amps are coming to the bus, but the 50 amps is being shorted by a ground fault, likely related to the 24-volt charger. The charger is located in the spare tire bay, and there’s a long connection running from the rear to the front through one of the Prevost tubes under the bus.

      I hope this information helps. I have calls all day today, but I’ll keep checking back. Thanks, everyone! We’re in Moab, UT, and looking forward to seeing everyone in OKC.

      #9894
      MyPrevost
      Keymaster

      Lloyd,

      First, have you tried starting the generator? It should have its own starting battery or can be connected to the house batteries using the switch on the overhead panel. With the breaker for your chassis battery charger open and the external cord disconnected, check if you see the same indications with the generator running and online.

      Also, on your electrical panel above the door, there should be an indicator for reversed polarity. This light will illuminate if you plug into a box where the wires have been reversed. Was it on or did it illuminate at any point?

      The drop from 50 to 30 amps indicates that you’ve likely lost a leg of power. There are more things to investigate, but this should be a good starting point.

      Best, John

      #9895
      MyPrevost
      Keymaster

      It sounds like you’re dealing with two separate issues. The 24-volt chassis batteries on our ’93 are not connected to the two chargers for the house batteries. We installed a separate 24-volt charger that solely serves the chassis (engine and chassis systems) when plugged in.

      Regarding the 50/30 problem, it could be related to the power pole, the cord, connectors, the transfer switch, or various items downstream from that. I recommend starting by checking for two 120-volt legs coming from the power cord. Note that the power pole or pedestal you’re plugged into shouldn’t have a ground fault breaker; if it does, expect it to trip.

      First, focus on the chassis batteries. Try charging them or jump-starting the coach to see if that helps. Also, will the generator start? Keep in mind that on a Country Coach, it can only “boost” from the house system, not the chassis. The chassis system is only charged by the external charger we added and the engine-driven alternator.

      Best of luck!

      #9896
      MyPrevost
      Keymaster

      I’m not very familiar with the CC wiring, but just to give you another area to check: our Liberty has two time-delay relays inside the transfer switch—one for shore power and the other for generator power. If one of these were defective, you would likely have no power to the bus at all.

      This might not relate to your situation, but I thought it was worth mentioning as a long shot.

      Good luck!

      #9897
      MyPrevost
      Keymaster

      John,

      I haven’t tried the generator yet because we have 30 amps working fine. I have two 30-amp connections outside, and the rear one powers the bottom breaker box, which handles the galley AC and the outlets I’m currently using.

      When I spoke with OMC, we discovered that the 24-volt charger was shorting out the system. Every time we plugged in the 50-amp line, the voice alert would say “ground fault error.” I have one of those expensive 50-amp surge protectors that JohnW recommends, so I know the campground outlet is clean. We tested it too.

      I haven’t tried the generator yet since I have a few more conference calls today. I attempted to start the bus, but it wouldn’t crank, so I’ll likely need to jump it. Will the alternator charge the batteries? I have an IOTA charger, but I’m not comfortable working with 50 amps of electricity.

      How do you jump-start a bus?

      Last night, when we plugged in the 50-amp line for another test, the meters over the door read 14 volts on the left and 300 volts on the right. When I turned off the AC (even though it wasn’t running), the left side returned to normal, then it shut off.

       

      #9898
      MyPrevost
      Keymaster

      Paul,

      We have a transfer switch with settings for 30 amps, off, 50 amps, and generator. I’ve never opened the switch box.

      We’re still receiving a warning for “low vehicle battery voltage.” What will happen if this continues, and how long can the batteries remain uncharged before they are permanently damaged? I’m tied up for two more hours today and four hours tomorrow.

      For now, we’re running essential systems on either propane or 30 amps.

      #9899
      MyPrevost
      Keymaster

      Mike,

      We also have a separate charger in the front for the chassis batteries. Is there a way to determine if the problem lies with the charger or if there’s a short in a ground line?

      I’ll need to call someone to jump the bus since I remember someone saying you cannot jump a bus with a car.

      #9900
      MyPrevost
      Keymaster

      LLoyd,

      Before I installed my Guest battery charger for the chassis batteries, mine went dead once since they weren’t getting charged while the bus was plugged into shore power. I learned a valuable lesson there!

      I disconnected all four chassis batteries and charged them individually with a standard 12-volt car battery charger. It took a while, but I got all four to full charge, and I haven’t seen any adverse effects since.

      If you can access your batteries, you should be able to charge them this way.

      However, if you suspect that your on-board charger is the culprit, I would disconnect it and leave it off—actually, I’d also unplug it just to be sure.

      If your existing chassis battery charger is causing the problem, eliminate it completely from the circuit and plan for a replacement. If you can fully disconnect it from the batteries and unplug or disconnect it from power, and your problem goes away, then all you need to focus on is getting those batteries back to full charge.

       

      #9901
      MyPrevost
      Keymaster

      I think it’s critical for someone really familiar with the Country Coach 120/240 power system to walk Lloyd through the troubleshooting process.

      A major concern is that he needs to trace continuity from the power plug all the way through to the power distribution box and its circuit breakers. The reason I backed away is that Lloyd described a loud “pop” preceding his loss of 50 amps into the bus. He could have a dead short, or there might be a tripped breaker that’s only known to Country Coach owners.

      It could be something as simple as a loose or faulty connection finally failing by arcing and blowing apart, or it could be a failed relay or contactor in the transfer switch.

      Whatever the issue is, the impact is that he has power at the campground outlet, but at least one leg is not getting into the bus. His post about the charger always being on and the chassis batteries being dead can either be coincidence or somehow related to the issue. Lloyd needs someone with a sistership who can walk him through the diagnosis, component by component, and do it safely so he doesn’t end up making a mess of things.

       

      #9902
      MyPrevost
      Keymaster

      Lloyd, your electrical setup isn’t the same as mine. I have one 50 amp connector and an automatic transfer switch, but the chassis setup is likely similar.

      I recommend checking the four starting batteries to see if they are all fully charged. If one or two are bad or all are dead, that could be an issue. Disconnect the rear charger until you sort out the short in that area, then charge the batteries and get the bus running. You can jump-start it, but not with a 12-volt car battery. Once you get the bus running, you can move to a different power pole to check for issues with the original post.

      If you have good service on the 30 amp cable/switch position but not on the 50 amp, there could still be a wiring issue at the pole or the cord. Clear that up first by checking with a voltmeter for 120V on both legs coming out of the power cord. Then, check the plug on the bus with the switch set to 50 amp and look for a short to ground on one of the line connectors. Make sure everything is unplugged when you do this, and ensure the generator or inverters are not online.

      Do the meters over the entrance door show 120 volts on each leg when connected to the 30 amp plug?

      Do you always turn off the electric when switching the source selector? A burnt contact could be the problem.

      Do you have the owner’s manual with the wiring diagram for your coach?

      #9903
      MyPrevost
      Keymaster

      Mike I have a cal for the next hour and then I will do your suggestions. I disconnected the charger. Back in an hour…

      #9904
      MyPrevost
      Keymaster

      Mike, all four of the chassis batteries show 10 volts when I tested them. I’ve disconnected the 24-volt charger. John W and I tested the power pole, and it is fine.

      I am recharging the batteries tonight, and we will drive to Tucson on Thursday to see Chris Snyder, who originally built the bus and knows its systems.

       

      #9905
      MyPrevost
      Keymaster

      You may find the problem in a compartment you access on the back wall of the first bay in the middle. There is an access panel with all the switchgear for your bus, except for one switch for the inverter, which is on the shelf above the batteries in the second bay, starboard side.

      Tully had lost one leg, and that is where I found it.

      #9906
      MyPrevost
      Keymaster

      Lloyd,

      I received the same “B—- in the Box” message from my 1991 CC. In my case, it turned out to be a fault in the shore cord. The shore cord had a burnt connection from a previous owner that failed early in my ownership. I took the cord to West Marine, where they installed a new end plug ($100 instead of $600 for a new shore cable), and I haven’t had any further problems.

      You should also take the 50 Amp Marinco plug on the side of the bus off to ensure all wiring connections are tight. Over time and with many bumpy roads, it’s possible that one leg of the 50 amp connection has come loose. The loud pop could have been the moment of separation between the Marinco and the internal coach cabling.

      Hope you find it soon so you can have some peace of mind.

      #9907
      MyPrevost
      Keymaster

      Joe and Will,
      Thank you I will check these out tomorrow after my morning calls.
      Lloyd

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